At Pavillion88, your privacy is more than a legal obligation — it is part of the trust you place in us. This policy clearly explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
Six data protection principles we uphold for every member
All personal data and financial transactions are protected by 256-bit SSL encryption — the same security standard used by banking institutions.
Pavillion88 has never and will never sell, rent, or disclose member personal information to any external party for marketing purposes.
You have the right to access, amend, or request deletion of your personal data at any time by contacting our support team.
Our privacy policy complies with Malaysia's Personal Data Protection Act (PDPA) and relevant international standards for data management.
Your data is only used for purposes explicitly stated in this policy — no hidden use or processing without your knowledge.
Member data is stored on servers protected by layered access controls, continuous monitoring, and regular backups to prevent data loss.
Pavillion88 takes seriously our responsibility to protect the privacy and personal data of every member who trusts our platform. This Privacy Policy is provided to transparently explain how your personal information is collected, used, stored, and protected when you use the pavillion88 platform.
By registering or using Pavillion88 services, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact our support team to close your account.
This policy applies to all services provided by Pavillion88, including the official website, mobile app, and all official communication channels. We are committed to ensuring that every piece of information you share with us is handled with full trust and responsibility.
Pavillion88 collects your personal data through several means — directly from you during the registration process, through your use of the platform, and automatically via tracking technologies built into our system.
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank account number, bank name, transaction records | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser, OS | Automatically during use |
| Usage Data | Game records, betting history, session duration | Automatically during gameplay |
| Communication Data | Support chat logs, emails, feedback | Support interactions |
We only collect data that is genuinely necessary for its stated purpose. Pavillion88 does not collect sensitive data such as medical information or religious beliefs unless required by law.
Every piece of data we collect is used for specific, legitimate purposes. The following are the primary purposes for which your personal data is used at pavillion88:
Pavillion88 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are specific situations where we may need to share your data with the following parties:
All third parties we work with are required to comply with strict data security standards and are only permitted to use your data for mutually agreed purposes. Legally binding data protection agreements are in place with each of our partners.
Pavillion88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
While we implement all reasonable measures, no security system can be guaranteed 100% safe. In the event of any data security breach involving your information, we will notify you and the relevant authorities within the timeframe required by law.
Pavillion88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or block cookies through your web browser settings at any time. Please note that blocking certain cookies may affect the functionality of some parts of our platform.
As a pavillion88 member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act (PDPA):
Request a copy of the personal data we hold about you at any time.
Request corrections to inaccurate or incomplete data in your account.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request a temporary restriction on the processing of your data in certain situations.
To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 30 business days of receipt.
Pavillion88 retains your personal data only for as long as necessary to fulfil the stated purpose of collection, or for the period required by law — whichever is longer.
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to you. Deletion is carried out periodically according to a set schedule.
The pavillion88 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered an account on our platform are asked to contact our support team immediately.
Pavillion88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we handle personal data.
Any material changes to this policy will be communicated to you via in-platform notification or email to your registered address at least 14 days before the changes take effect. The last updated date will always be clearly displayed at the top of this page.
Continued use of the pavillion88 platform after any changes take effect constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our privacy team is ready to assist you.
We commit to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, processing may take up to 30 business days depending on the complexity of the request.